Home battery storage
Battery backup: keeping power on when the grid goes down
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Most grid-connected batteries switch off in a power cut. That surprises many owners, but it is deliberate: equipment connected to the grid must not feed power into cables that engineers may be working on. A battery can keep a house running during an outage only if it is designed and installed for that job. This page explains the options and their limits. Your request is passed to exactly one installer.
- Exactly one business. Your request is handed out once. After that, no other business sees it.
- You know who will be in touch. Before the business receives your contact details, we send you its name, address and phone number.
- Withdraw at any time. You can withdraw your consent at any time – using the link in our email.
Why a normal battery goes dark
When the grid fails, a grid-connected inverter must disconnect. To supply the house on its own, the system has to separate your home from the grid first, automatically and reliably, and only then start supplying power. That separation is a safety function built into approved equipment and installed by an electrician. It is not something to improvise with extension leads or a generator plugged into a socket, which can be lethal for the people repairing the network.
Three levels of backup
An emergency power outlet is the simplest: one socket on the inverter or battery that works during a power cut. You plug in what matters, such as a fridge or a router. Nothing else in the house works.
Backed-up essential circuits are the most common useful setup. The electrician moves chosen circuits, often lighting, the fridge, the router and the boiler or heating controls, onto a separate board that the battery supplies when the grid fails.
Whole-house backup supplies everything, within the battery's power rating. It needs a larger inverter, a switchover device sized for the whole supply and careful thought about heavy loads such as electric showers, ovens and car chargers, which can drain or overload the battery in minutes.
- which circuits are backed up, listed by name
- switchover time, and whether computers or clocks will reset
- whether solar panels keep charging the battery during a long outage
- the maximum power the system can supply, in kW
- how the installer tests the backup at handover
Heating in a power cut
Gas boilers and oil boilers need electricity for their controls and pumps, and heat pumps need a great deal of it. People often buy backup to keep the heating on, then find the heat pump cannot run from the battery or empties it quickly. If heating is the main reason, tell the installer which system you have so it can say honestly what the battery can and cannot do.
When backup is the wrong answer
Power cuts in most of the UK are infrequent and short. If a few hours without electricity once a year is the concern, a backup-ready system adds cost for little benefit, and a torch, a charged power bank and a plan may be enough. Backup makes more sense in rural areas with overhead lines and repeated outages, for people working from home who cannot lose connectivity, or where someone in the house depends on electrically powered equipment.
If anyone in your household relies on powered equipment, register with your electricity network operator's Priority Services Register as well. A battery is not a substitute for the support that register provides during an outage.
Your request and the installer
The request form asks what you want to keep running and for how long. It is offered, without your name, to installers in your area; one of them can buy it and then has it alone. We email you who it is before it receives your details. Offrano does not assess the installer's work, so ask for the electrical installation certificate and a demonstration of the switchover before the installer leaves.
Grants in the United Kingdom
These schemes may apply to your project. What counts are the provider's conditions at the time you apply.
0 % VAT on energy-saving materials (VAT Notice 708/6)
HM Revenue & Customs
The installation of energy-saving materials in homes – including insulation, draught stripping, heating controls, solar panels, air, ground and water source heat pumps and batteries – is zero-rated for VAT until 31 March 2027, after which the reduced rate of 5% applies. Windows and glazing are standard-rated.
Source: www.gov.uk · As of 09.2026
Frequently asked questions
Will my existing battery work in a power cut?
Only if it was installed with a backup function, either an emergency outlet or a backed-up circuit board. Check the manual or ask your installer; many systems shut down with the grid.
How long will a battery run my house?
It depends on the usable capacity, how full the battery is when the cut starts and what is connected. A fridge, lights and a router use far less than an electric shower or oven. The installer can estimate hours for the circuits you choose.
Can I connect a generator to the house instead?
Only through a proper changeover switch fitted by an electrician. Backfeeding a generator through a socket is dangerous and can put network engineers at risk.
Can the backup be added to a battery later?
Sometimes. Some inverters have a backup port that can be wired up later; others would need replacing. If backup might matter to you, choose equipment that supports it from the start.
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