Drain unblocking
Drain unblocking, drain surveys and relining in Malta
One local tradesperson gets your request – no ring-round.
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A blocked drain is one of the few household problems where the first question is not how much it will cost but who pays. If the problem is on your side, your request goes to exactly one drainage company in your area.
- Exactly one business. Your request is handed out once. After that, no other business sees it.
- You know who will be in touch. Before the business receives your contact details, we send you its name, address and phone number.
- Withdraw at any time. You can withdraw your consent at any time – using the link in our email.
What drainage companies do
Most blockages are cleared with rods or with a high-pressure water jetter that breaks up fat, wet wipes, silt and roots. Jetting is quick, but it only removes what is in the pipe. If the pipe itself is cracked, displaced at a joint or has roots growing through it, the blockage tends to come back.
That is where a CCTV drain survey comes in. A camera on a cable or crawler travels through the drain and records its condition. A proper survey report includes the recording, a written description with distances along the pipe, and a sketch or plan of the drain run. Home buyers sometimes order one before exchanging contracts on an older house, particularly where there are large trees near the drains.
Damaged pipes can often be repaired from the inside. Relining inserts a resin-soaked liner that hardens into a new pipe within the old one; patch repairs fix individual defects. Where a pipe has collapsed, excavation may still be the only option.
Emergency call-outs and your right to cancel
Blocked drains are often urgent, and urgent jobs are where price disputes start. If you invite a trader to your home for urgent repairs, the usual cooling-off right for contracts agreed at home does not apply to that repair. Agree the call-out charge, the hourly or fixed rate and what counts as extra work before the van arrives, and ask for it in a text or email.
Be wary of a clear-then-survey-then-reline sequence being sold in one visit under pressure. If the drain runs freely after jetting, you can take the survey recording away and decide on repairs later.
Make a requestWhat to tell the drainage company
- which fittings are affected: one sink, all downstairs drains, the whole house
- whether water is coming up in an inspection chamber, a gully or inside
- whether neighbours have the same problem
- if you know it, where the inspection chambers are and whether you can lift the covers safely
- whether you need clearing only, or a CCTV survey with a written report
- for businesses: kitchen grease traps, opening hours and access
Preventing the next blockage
Most household blockages come from a short list of causes: cooking fat and oil poured down the sink, wet wipes and other items flushed down the toilet, and tree roots finding their way into old clay pipes. Chemical drain cleaners rarely shift a solid blockage and can make the drainage company's work more hazardous. Food businesses often have extra duties on grease management that their water company can explain.
In Malta: permits, licences and the business behind the quote
Whether the refit needs a development permit from the Planning Authority depends on what is built and where; in apartment blocks, the rules of the condominium also apply. Ask before you commit, and let the business tell you which documents it needs from you.
Electrical installation work is carried out by licensed electricians; ask to see the licence and the certificate for the finished installation. Maltese businesses are registered with the Malta Business Registry, so ask for the company registration and VAT numbers, and check whether the quote includes VAT.
Source: mbr.mt
What happens to your request
You confirm your mobile number with a text code and your email address with a link. We then show the request to businesses in your area, without your name or contact details. Only one business can take it on; it pays Offrano for the request, and it costs you nothing.
Before that business sees your details, we email you its name, address and phone number. We check only that it is a registered business, for example through its Malta Business Registry entry or VAT number, not the quality of its work. We cannot promise that a business will respond; if nobody takes the request within 21 days, we withdraw it. Offrano is not a party to any contract for the work.
Frequently asked questions
Do I need a CCTV survey or just jetting?
If the drain has blocked once for an obvious reason, jetting is usually enough. If it keeps blocking, smells, or you suspect roots or subsidence, a survey shows whether the pipe is damaged before you pay for repairs.
Is drain relining as good as digging up the pipe?
For cracks, open joints and root intrusion in a pipe that still holds its shape, relining can avoid excavation. For a collapsed or badly displaced pipe it may not be possible. The survey recording is what decides it, so ask to see it.
Will my home insurance pay for drain repairs?
Some buildings policies cover accidental damage to drains; others exclude wear and tear or root damage. Check your policy wording and ask the insurer before work starts, because many insurers want to approve a survey and quote first.
How do I check a business in Malta?
Ask for its company registration number, which you can check with the Malta Business Registry, and its VAT number.
Source: mbr.mt
Can I withdraw my request?
Yes, through the link in any email from Offrano. If a business has already taken it on, we pass your withdrawal to it straight away.
What does the request cost me?
Nothing. The business that takes on your request pays Offrano for it. Whether you accept its quote is entirely up to you.
Ready to make your request?
Describe your project – your request goes to exactly one business.
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