Heat pump · London
Heat pumps in London: flats, close neighbours and existing heat networks
One local tradesperson gets your request – no ring-round.
✓ Confirm
Almost done: please confirm your email address.
We have sent an email to {email}. We only release your request to businesses once you have clicked the link in it.
London's housing makes heat pumps harder to place than in most of the country. Many Londoners live in flats, terraces sit a few metres from each other's windows, and whole neighbourhoods are conservation areas. Some boroughs also have large heat networks that already heat thousands of homes. This page explains how those things affect a heat pump project in the capital. Your request is sold to a single installer.
- Exactly one business. Your request is handed out once. After that, no other business sees it.
- You know who will be in touch. Before the business receives your contact details, we send you its name, address and phone number.
- Withdraw at any time. You can withdraw your consent at any time – using the link in our email.
London
- Region
- London
- Population
- 9,089,736 (Source: ONS)
Flats: much tighter limits
Permitted development rights for air source heat pumps in England extend to blocks of flats, but with tighter limits than for houses. The outdoor unit on a block of flats must not exceed 0.6 cubic metres, compared with 1.5 on a house, and only the first installation on a block is permitted development. After that, every further unit needs planning permission.
Leaseholders face a second hurdle: the lease almost always reserves the external walls, roof and gardens to the freeholder, so a unit needs the freeholder's consent regardless of planning. Converted Victorian houses split into flats are common across inner London and raise exactly these issues.
- house or flat, and who owns the external walls
- freeholder's consent, if you are a leaseholder
- whether another flat in the block already has a unit
- conservation area or listed building status
- distance from the unit to the nearest neighbour's window
Source: planningportal.co.uk
Noise and close neighbours
To qualify as permitted development, the installation must comply with the MCS 020a planning standard, which assesses noise at the nearest neighbouring window. In a dense terraced street, rear extensions and closet wings often put a neighbour's bedroom window only a few metres from the obvious unit position. A careful installer measures and calculates this, and may suggest a quieter model, an acoustic enclosure or another position.
Make a requestConservation areas and listed buildings
Large parts of London are conservation areas, and each borough designates its own. In a conservation area, a unit on a wall or roof facing a road is not permitted development. Listed buildings have no permitted development rights for heat pumps at all. Before commissioning a survey, check your borough's conservation area maps; a rear position is usually the route that avoids an application.
Boroughs with large heat networks
Some London boroughs already have substantial heat networks. The government's heat network zone opportunity report for Southwark, for instance, notes residential networks including SELCHP that supply heat to around 17,000 properties, and identifies strategic zones at Thames Southbank, Camberwell, Elephant and Castle and around SELCHP itself.
The categories the government has consulted on requiring to connect in a zone are new buildings, large non-domestic buildings and communally heated residential blocks. If you own a house with its own boiler, zoning does not stop you fitting a heat pump. If you live in a council or housing association block already on a network, the heating is the landlord's decision.
Source: assets.publishing.service.gov.uk · gov.uk
Grants and your London request
The Boiler Upgrade Scheme applies in London through MCS-certified installers, and eligible low-income households in privately owned homes may qualify for the Warm Homes: Local Grant through their borough. Heat pump installations in homes are currently zero-rated for VAT.
Your request is offered without your contact details to heat pump installers covering London, and one installer can buy it. We email you that installer's name, address and phone number before it sees yours. The service is free for you.
Grants in the United Kingdom
These schemes may apply to your project. What counts are the provider's conditions at the time you apply.
Boiler Upgrade Scheme (BUS)
UK Government (DESNZ), administered by Ofgem – England and Wales
Grant towards replacing fossil fuel heating with a heat pump or biomass boiler in England and Wales: £7,500 for an air or ground source heat pump, £2,500 for an air-to-air heat pump and £5,000 for a biomass boiler. Until March 2027 an extra £1,500 is available for air or ground source heat pumps in homes heated by oil or LPG without mains gas; hybrid systems are not funded.
Source: www.gov.uk · As of 09.2026
Warm Homes: Local Grant
UK Government (DESNZ), umgesetzt durch Local Authorities (England)
Energy performance upgrades and low-carbon heating for low-income households in privately owned homes in England, delivered by councils from April 2025 to March 2028. Eligible homes usually have household income of £36,000 a year or less and an EPC of D to G; measures can include wall, loft and underfloor insulation, air source heat pumps, smart controls and solar panels.
Source: www.gov.uk · As of 09.2026
0 % VAT on energy-saving materials (VAT Notice 708/6)
HM Revenue & Customs
The installation of energy-saving materials in homes – including insulation, draught stripping, heating controls, solar panels, air, ground and water source heat pumps and batteries – is zero-rated for VAT until 31 March 2027, after which the reduced rate of 5% applies. Windows and glazing are standard-rated.
Source: www.gov.uk · As of 09.2026
Services
Towns and cities
Guides on Heat pump
Frequently asked questions
Can I install a heat pump on my London flat?
Possibly. The first unit on a block of flats can be permitted development if it is no larger than 0.6 cubic metres and meets the other conditions, but you also need the freeholder's consent. Later units need planning permission.
Source: planningportal.co.uk
Will my neighbours be able to hear the heat pump?
The installation must meet the MCS noise assessment at the nearest neighbouring window. In tight London terraces this often decides where the unit can go.
My house is in a conservation area. Can I still have a heat pump?
Yes, usually on a rear or side wall that does not face a road. A unit on a road-facing wall or roof needs planning permission.
My borough has a heat network. Do I have to connect?
The categories consulted on for required connection are new buildings, large non-domestic buildings and communally heated blocks. Individually heated houses are not among them.
Ready to make your request?
Describe your project – your request goes to exactly one business.
Make a request