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Insulation

Insulation for lofts, walls and floors

One local tradesperson gets your request – no ring-round.

Your request: Insulation

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Grants may apply – the business takes them into account in the quote.

Project

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Do you own the property? (required)
What type of building is it? (required)
Year the building was built (required)
What should be insulated? (required)
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When should the work start? (required)
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Would you like to use grants or subsidies? (required)

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Where is the project?

Free · no obligation · only one business gets your number

Insulation is often the least expensive way to cut heat loss, and it makes any later heat pump or boiler smaller and more effective. It is also where badly chosen or badly fitted work does real harm: blocked ventilation, damp walls and mould. This page sets out the main types of insulation in British homes, the risks to watch for, the rules that apply and the grants available. You describe your home once, and exactly one insulation installer in your area can take the job.

  • Exactly one business. Your request is handed out once. After that, no other business sees it.
  • You know who will be in touch. Before the business receives your contact details, we send you its name, address and phone number.
  • Withdraw at any time. You can withdraw your consent at any time – using the link in our email.

Which insulation suits which house

Loft insulation between and over the ceiling joists is the simplest measure where the loft is accessible and unconverted. If you want to use the loft for storage, boards should sit on raised legs so the insulation is not squashed. A converted loft or room in the roof needs insulation in the sloping ceilings and walls instead.

Many houses built from the 1920s onwards have cavity walls: two leaves of masonry with a gap between them. Cavity wall insulation is blown into the gap through small holes drilled in the outer wall. Whether it suits your house depends on the cavity width and condition, the exposure of the walls to driving rain and the state of the brickwork and pointing.

Older homes usually have solid walls, which can be insulated internally, with boards fixed to the inside and a loss of room space, or externally, with insulation and a new render or cladding outside. Suspended timber ground floors can be insulated from below, from a cellar or crawl space, or by lifting the floorboards. The basement ceiling insulation common on the Continent is the same idea, and in British homes it mostly applies to houses with a cellar under a suspended floor.

Damp, ventilation and the mistakes that cause them

Insulation changes where a building is warm and where it is cold, and moisture follows. Loft insulation pushed into the eaves blocks the ventilation that keeps roof timbers dry. Cavity fill in a wall exposed to driving rain, or with defective pointing, can carry water across to the inner leaf. Internal wall insulation without proper vapour control, or with gaps around joists and window reveals, can create cold spots where condensation and mould form.

As a home becomes more airtight, it needs controlled ventilation: working extractor fans in kitchens and bathrooms, trickle vents and, in some whole-house projects, mechanical ventilation. A careful installer surveys first and tells you if the walls are unsuitable or need repairs before any insulation goes in.

Be cautious about spray foam applied to the underside of roof slopes. It can hide the condition of the timbers, and some surveyors and mortgage lenders are reluctant to accept it, which can cause trouble when you sell or remortgage. Home Energy Scotland does not fund spray foam insulation at all.

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Building Regulations and planning

Cavity wall insulation is notifiable building work in England. A building notice has to be given to Building Control, which an installer registered with a competent person scheme usually does for you; always check that it has been done. The Building Regulations also require the material to suit the wall construction.

When a quarter or more of an external wall, roof or floor is renovated, the Building Regulations normally require that element to be insulated to the current standard, unless that is not technically or functionally feasible. That catches people out when re-rendering a wall or re-roofing.

Fitting insulation does not normally need planning permission if the outside appearance does not change. External wall insulation changes it: in a conservation area, national park, Area of Outstanding Natural Beauty or the Broads, cladding or rendering the outside of a house needs planning permission, and listed buildings need listed building consent for significant work inside or out. Wales, Scotland and Northern Ireland have their own rules.

Guarantees and quality

Cavity wall insulation fitted by a registered installer can come with an independent 25-year guarantee from the Cavity Insulation Guarantee Agency (CIGA). Ask for it in writing, and keep it with the house deeds, because buyers' surveyors ask about cavity fill.

For grant-funded retrofits in Great Britain, TrustMark oversees technical and consumer protection standards. The government has issued a statement about potential problems with insulation installed under ECO and the Great British Insulation Scheme, which is a reminder to insist on a survey and to know who is responsible for putting mistakes right.

What an insulation quote should include

  • the areas to be insulated and the material, thickness and product used
  • a survey of the walls or roof, including damp, pointing, rain exposure and ventilation
  • how ventilation will be kept or improved, for example at the eaves or in wet rooms
  • for internal wall insulation, how sockets, radiators, skirting and window reveals are dealt with
  • for external wall insulation, the render or cladding finish, scaffolding and details at windows, eaves and pipes
  • Building Regulations notification where needed, and any planning permission
  • the guarantee and who provides it

Grants and VAT

Installing insulation in a home is zero-rated for VAT until 31 March 2027, after which the reduced rate of 5% applies. In England, low-income households in privately owned homes with an EPC of D to G can receive wall, loft and underfloor insulation through their council's Warm Homes: Local Grant; the income limit is usually £36,000 a year. ECO4, funded by energy suppliers for low-income and vulnerable households, runs until 31 December 2026.

In Scotland, the Home Energy Scotland Grant and Loan pays up to £7,500 towards solid wall insulation and up to £1,500 towards loft, cavity and underfloor insulation, with an extra £1,500 for rural and island homes; you need a valid EPC that recommends the measure. In Wales, the Nest scheme offers free advice and, for eligible households, free insulation.

Source: gov.uk · gov.uk · gov.uk · ofgem.gov.uk

One installer, one request

Tell us what you would like insulated, the type of house and roughly when it was built, then confirm your phone number by text-message code and your email address by link. We offer the request, stripped of your name and contact details, to insulation installers in your area. Only one can buy it; the installer pays Offrano for it and the request is removed. For you, the service is free.

Before that installer sees who you are, we email you its name, address and phone number. You can withdraw your consent via the link in every email. We cannot guarantee that an installer takes the request; if none does within 21 days, it is withdrawn, and you are free to get quotes elsewhere. Offrano checks that the buyer is a registered business, not the quality of its work, so ask about TrustMark registration and CIGA guarantees yourself.

Grants in the United Kingdom

These schemes may apply to your project. What counts are the provider's conditions at the time you apply.

  • Energy Company Obligation (ECO4)

    Mittelgroße und große Energieversorger (gesetzliche Pflicht), administriert von Ofgem

    Government scheme administered by Ofgem that obliges medium and large energy suppliers to fund insulation and heating upgrades for low-income, fuel-poor and vulnerable households in Great Britain. ECO4 runs until 31 December 2026 following a nine-month extension.

    Source: www.ofgem.gov.uk · As of 09.2026

  • Warm Homes: Local Grant

    UK Government (DESNZ), umgesetzt durch Local Authorities (England)

    Energy performance upgrades and low-carbon heating for low-income households in privately owned homes in England, delivered by councils from April 2025 to March 2028. Eligible homes usually have household income of £36,000 a year or less and an EPC of D to G; measures can include wall, loft and underfloor insulation, air source heat pumps, smart controls and solar panels.

    Source: www.gov.uk · As of 09.2026

  • 0 % VAT on energy-saving materials (VAT Notice 708/6)

    HM Revenue & Customs

    The installation of energy-saving materials in homes – including insulation, draught stripping, heating controls, solar panels, air, ground and water source heat pumps and batteries – is zero-rated for VAT until 31 March 2027, after which the reduced rate of 5% applies. Windows and glazing are standard-rated.

    Source: www.gov.uk · As of 09.2026

  • Home Energy Scotland Grant and Loan

    Scottish Government, über Home Energy Scotland

    Grant and optional interest-free loan for homeowners in Scotland: up to £7,500 grant plus £7,500 loan for air, ground or water source heat pumps, and grants for insulation (e.g. up to £7,500 for solid wall, £1,500 for loft, cavity and underfloor insulation). Rural and island homes can receive an extra £1,500; funding is first come, first served.

    Source: www.homeenergyscotland.org · As of 09.2026

  • Nest (Warm Homes Nest scheme)

    Welsh Government

    Welsh Government scheme offering free advice to households in Wales and, for eligible households, free home energy improvements such as a heat pump, insulation or solar panels, and in some cases boiler repair or replacement.

    Source: www.gov.wales · As of 09.2026

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Frequently asked questions

Is my house suitable for cavity wall insulation?

It needs an empty cavity of a suitable width, walls in good repair and an exposure to wind-driven rain that the chosen material can cope with. A surveyor drills a small inspection hole or uses a borescope to check. Houses on exposed coasts and hillsides need particular care.

Internal or external wall insulation?

External insulation keeps the room sizes and treats the whole wall, including where floors meet it, but it changes the look of the house and may need planning permission. Internal insulation can be done room by room but takes floor space and needs careful detailing to avoid condensation.

Can insulation cause damp?

Badly chosen or badly fitted insulation can, for example cavity fill in a wall exposed to driving rain or loft insulation that blocks the eaves. A proper survey before work and keeping ventilation working are the best protection.

Do I need to tell the council about insulation work?

For cavity wall insulation in England, yes: it is notifiable building work, usually handled by a registered installer. Renovating a large part of a wall, roof or floor also brings in the insulation requirements of the Building Regulations. Planning permission is only needed where the outside appearance changes in protected areas or on listed buildings.

Can I get free insulation?

Possibly, if you are on a low income or receive certain benefits. In England, look at your council's Warm Homes: Local Grant and ECO4 through energy suppliers. In Scotland, contact Home Energy Scotland; in Wales, Nest.

How many installers will receive my details?

Just one: the installer who buys your request. We email you who it is first. The request is not offered to anyone else once it has been sold.

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Describe your project – your request goes to exactly one business.

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